Current state of the world
We’ve come through the pandemic nearly unscathed, but unfortunately, we’re now experiencing some shipping delays. Due to mass port congestion, labor shortages, container shortages—and generally speaking, the global shipping crisis—our incoming goods are taking longer to arrive at our warehouse than normal.
We’re prioritizing late orders, and tracking will be sent as soon as orders leave our warehouse.
At the moment, we can’t provide accurate shipping estimates as this situation is constantly changing, and we don’t want to provide incorrect information!
We know this is frustrating. Rest assured, we’re working hard behind the scenes and doing everything we can to reduce the delays and get the products to you as fast as we can.
If you have an order affected by the delayed shipment, you should have received a personal notification through email from us.
Please reach out to info@hem.com if you have any questions.